Barcode Partners - Services

Global Customer Support Info Center

Product support is available to customers with active support contracts 24 hours a day, 7 days a week (24x7), via the Logical Apps Customer Center web site. Please submit support requests using the support case tracking system in the Logical Apps Customer Center.

The Product Support Team is also available from 7:00am to 5:00pm PST, Monday through Friday, excluding holidays to customers with active support contracts at the following phone number:
(949) 453-9101 Ext. 260.

The Product Support Team responds to support requests within 24 hours.


	Customer Center Login

Our Support Center Offers the Following Features: Customer Center Our online customer center is a password-protected area that our customers can use for multiple self-service tasks, 24 hours a day, 7 days a week.
	Support Case Tracking System Logical Apps provides each customer the ability to see all support requests entered, the discussion thread of each issue, and the current status of each issue submitted.
	Knowledge Base and FAQ Logical Apps provides a comprehensive and searchable knowledge base and frequently asked questions for all Logical Apps products.
	Product Documentation Logical Apps provides online access to the latest documentation for all our products. This includes training guides, user guides, install guides, and other references.
	Training Center Logical Apps provides pre-recorded downloadable Webex tutorials that you can use to brush up on a particular product subject or as a training aid to get the most out of our products.
	User Discussion Forum Logical Apps provides a discussion forum for our customer community. The forum is moderated by the product support team and is a place for our customer community to help each other and contribute there experiences with Logical Apps products.
	Release Notes Find release notes including features and bug fixes by product and version.